Frequently asked questions


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If you have any questions that we do not address, please contact us and we will be happy to help you answer it. You can email us at info@predatocamo.com you can call at  608-787-0500

The Predator Camouflage secret is out. Join the hunters looking to increase their opportunity at harvesting a trophy of a lifetime. 


General

 

How can I get a catalog?

To request a catalog please email us at info@predatocamo.com. As well, you may download our current Catalog here.

How do I become a Predator Dealer?

Predator is continuing to expand and is glad to hear of your interest in becoming a Predator Camo retailer. Please visit this page and fill out the info and a sales representative will follow up with you as soon as possible.

Where can I buy Predator Camo Products?

Predator products are available from specialty retailers across North America. Please see our Dealer Locator Page for a list of stocking dealers near you. Most retailers will special order Predator products not in stock. We are also glad to assist you in locating a specific product; call our gear experts at 608-787-0500.

I have a hard time finding what I am looking for in stock at my local store, where can I purchase it?

Predator products are available from a wide varity of specialty retailers across North America along with a some big box retailers. Please see our DEALER LOCATER PAGE for a list of stocking dealers near you. Most retailers will special order Predator products not in stock. We are also glad to assist you in locating a specific product; call our experts at 608-787-0500.

Can I place a backorder on PredatorCamo.com?

Predator Camo does sell direct to individuals online within the USA. However we maintain our pricing at MSRP, unless we have a product closeout. 

Can I order over the phone?

Yes, we have experts available from the hours of 8:00am CST to 4:00pm CST that are able to answer any of your technical questions as well as process and place orders. During hunting season and other times of the year in which we experience high call volumes, please do not be discouraged to leave us a voice message. We will return your call ASAP. You may also email info@predatorcamo.com with questions and concerns. 

How can I determine which size will fit me best?

General sizing info for Predator products can be found on each of the individual product pages in our online Store. Find the product in question, then click on the Size dropdown box to find the item-specific measurements for each size in that particular style. For questions on specific sizing details, contact our experts at  608-787-0500 or email us at info@predatorcamo.com.

What if I am unsure what gear I will need for my hunt?

Our products as versatile as they may be they are built to be used together as a complete system and are designed for very specific uses. As well, our gear experts are all avid hunters and are here to assist you in building your system. Don’t hesitate to call them with specific questions at 608-787-0500.

Does Predator offer a Guide/Outfitter or Pro Deal program?

Predator does offer a Pro Purchase Program for qualified professionals, including Guides, Outfitters, Industry Professionals and Fish and Wildlife Officers. Please visit our Guide and Outfitter Page.

Does Predator sponsor hunters?

Yes. Although we proudly support and would like to recognize the efforts of every hunter and enthusiast, we do also have a team of sponsored Athletes.

How do I become a Predator Athlete?

Interested in becoming a Predator Ambassador?  Send an email to info@predatocamo.com telling us what sets you apart and how you can help us spread the word about the best camo and gear on the planet and we will forward it along as appropriate.  As well, we love to hear stories from the field and are constantly looking to post customer stories to our social media sites.  Submit your stories to info@predatorcamo.com subject Stories.


Shipping

How long will it take to receive my order? 

We make every effort possible to get your order processed and shipped in a timely fashion. Most orders are shipped within 2 business days of order placement. If an item on your order is backordered or out of stock, you will be contacted by a Predator customer service associate to discuss alternative options.

How do I know when my order ships?

When your order ships, you’ll receive an email confirmation with the tracking number(s) and estimated delivery date(s) as well as direct notification from UPS.

How do I track my order?

If you have entered a valid email address through the checkout process you will receive an email with your tracking number when your shipment is processed.

What method do you use to ship your products?

All of our orders are shipped via UPS from our warehouse in Wisconsin. The following services are available: Ground, 2nd Day Air, 3 Day Select or Next Day Air. When choosing your method of delivery, please note that UPS only delivers Monday through Friday. The day your order ships does NOT count as a transit day. Please call or email to confirm specific delivery dates if you are unsure. 

Why do I need to create an account to order online?

Creating an account with us helps speed up the ordering process for you and allows you to keep track of your order history, as well as manage your profile information online.  


Returns, Exchanges and Warranty

What is the Predator Camo Warranty Policy?

All Predator Camo products are guaranteed for one full year against defects in materials and workmanship. If you have a problem with one of our products, call  608-787-0500  for a return authorization number. Please enclose a letter of explanation and a copy of your original order papers. We will repair the problem, replace the item, or refund your money at our discretion. Predator Inc. will exchange products incorrectly ordered if they are unworn, unwashed and still have the product tags attached. Predator Inc. is not responsible for refunds on shipping if incorrectly ordered or needing size exchanges.

Can I cancel my order?

 We may be able to cancel your order but can only do this by telephone. Please call us at  608-787-0500 as soon as possible after you have placed your order. Otherwise it may be too late, as we try to process and get orders out the door as quickly as possible.

Can I return my PredatorCamo.com purchase for a refund for exchange?

Within 60 days of the original purchase date and you would like to return your product for an exchange or refund, please use the return form included with your shipment and call our gear experts at  608-787-0500 for a Return Authorization number.  Note, that products must be unused with hangtags still affixed and must have been purchased direct from Predator Camo. If your item was purchased from one of our Authorized Dealers, please contact them in regards to their individual return policy.

What is the Predator Camo Warranty Policy?

We stand behind every product we make. If you are unhappy with any of our products at the time your receive them, feel free to send them back. Damage due to wear and tear will be repaired at a reasonable cost. For more details, visit our Predator Promise Page.

How do I return and item for a refund or repair?

To return a Predator Camo item that you purchased from a store, please contact the original store to inquire about their individual Returns policy.

If you purchased your gear direct from PredatorCamo.com please contact one of our customer service associates at 608-787-0500 to receive a Return Authorization number.

If your product is damaged or requires repair and you would like to find out more about our warranty policy, please visit our Predator Promise Page.


Payment

What methods of payment does PredatorCamo.com accept?

We accept Visa, MasterCard, Discover, along with debit cards with a Visa or MasterCard logo, as well as PayPal. At this time, we can only accept credit cards that are issued in the United States.

Can I use a debit card on predatorcamo.com?

Yes, debit cards with a Visa or MasterCard logo are accepted.

How is sales tax calculated?

Taxes that appear on your online order are approximate. The actual taxes charged to your credit card will reflect the applicable state and local sales taxes, and will be calculated when your order is shipped. Only orders shipping within Wisconsin state are subject to WI sales tax.