FAQ's

Welcome to our FAQ. We're thrilled to have you as part of the Predator Camo community! Just like a well-planned hunt, we've anticipated your needs and answered the most common questions right here.

If there's something we've missed, don't hesitate to drop us a message at support@predatorcamo.com. We're here to help!

Shipping & Returns

How do I know when my order ships?

When your order ships, you'll receive an email confirmation with the tracking number(s) and estimated delivery date(s).

Can I ship to international/APO/FPO addresses?

Currently, orders can only be shipped to U.S. addresses, within the 50 states as well as APO’s, FPO’s, and US Territory addresses.

How do I track my order?

Once your order has shipped, an email will be sent to the email used on the order with tracking information.

How long will my order take to arrive including processing and shipping?

All orders will be processed within one business day. For an estimate of shipping times, please reference the times below:

**(Business Days do not include Weekends or Holidays)

Shipping Method:

  • Free Shipping Estimated Arrival: 5-9 Business Days 
  • Standard Estimated Arrival: 5-7 Business days - Calculated At Checkout
  • UPS Ground Estimated Arrival: 2-4 Business Days - $15.00
  • Two-day* Estimated Arrival: 2 Business days - $33.00
  • Next Day Air* Estimated Arrival: Next Business Day - $59.00

*Two-day and Next Day delivery will ship the same day on orders placed before 11am (CST). Orders placed after this time will ship the following business day. 

**Free shipping is only applicable on orders that total over $100, after any applicable discounts, and are shipped within the contiguous 48 US States. 

General

What if my promotion code doesn't work?

Verify that the promotion code has been entered exactly as advertised, without spaces. Since our promotions have varying criteria, please verify that your order meets all of the necessary criteria. If problems persist, please email support@predator camo.com or call us toll free at (608)-787-0500.

Why does my credit card or debit card show two charges?

We will only charge once for your order. Any additional charges you see on your statement are likely preauthorization charges. These are not an actual charge and will drop off your statement within 3-5 business days. Feel free to give us a call at (608)-787-0500 if you have any questions on a charge.

What is your price adjustment policy?

If you purchased an item directly from www.predatorcamo.com and the price of your item has been reduced, you may submit an e-gift card request via email for use on the www.predatorcamo.com website.

These conditions apply:

  • The order must have been placed within 5 days of the price change
  • Only store credit at www.predatorcamo.com will be given. Credit to your method of payment will not be issued.
  • The e-gift card will be active until the balance is used.
  • Items purchased in the Closeout/Bargain Bin or is currently in the Closeout/Bargain Bin are not eligible for the e-gift card.
  • The item was purchased as a Buy One, Get One (BOGO).

Product Information

How do I find the right size?

Finding the perfect fit is crucial for optimal performance in the field. Each Predator Camo item comes with its own size chart, which you can find on the product page. Be sure to check the size chart for each item, as styling and design can affect sizing between garments. This will help ensure you get the right fit for every piece of gear.

What are the laundering instructions?

All Predaor Camo garments have cleaning instructions. The instructions are located on either the neck label or on the inside side-seam label.

Waterproof garments should have all the zippers closed and Velcro tabs secured. Make sure all foreign items are removed from the pockets before washing and drying.

What is your warranty?

At Predator Camo, our gear is designed to perform in the field, as long as it’s treated with care and our care instructions are followed. We stand by the quality and craftsmanship of every Predator Camo product, offering a one-year warranty on workmanship and materials.

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